ScaleWyz Knowledge
Stop Searching, Start Working: Your Simple Knowledge Hub
End information sprawl and lost expertise. Give your distributed team instant access to the operational knowledge they need, when they need it, from anywhere.
The Knowledge Management Challenge
- ✖Critical information scattered across emails, drives, and people's heads
- ✖Hours wasted searching for documents and procedures
- ✖Valuable expertise lost when employees leave
- ✖Inconsistent documentation leading to errors and quality issues
- ✖Slow, difficult onboarding for new team members
The ScaleWyz Knowledge Solution
- Centralized, searchable repository for all operational knowledge
- Instant access to information from anywhere, on any device
- Simple tools to capture and preserve company expertise
- Standardized documentation for consistent quality
- Accelerated onboarding and training for new team members
Designed for Operational Clarity
ScaleWyz Knowledge focuses on what matters most: making essential information easy to find, use, and maintain for your entire team.
Organize information logically by department, topic, or process, ensuring everyone knows where to find what they need.
Benefit: Create a single source of truth for all essential company information.
Find the exact document or procedure needed with full-text search across all content, tags, and metadata.
Benefit: Employees find what they need in seconds, not minutes or hours.
Create, format, and update knowledge articles using a user-friendly editor without technical hurdles.
Benefit: Anyone can contribute knowledge without specialized training.
How ScaleWyz Knowledge Works
Experience the simplicity of centralizing and accessing your team's operational knowledge.
Organize Your Knowledge
Transform scattered operational knowledge into a centralized, searchable intelligence system. Organize critical procedures, client information, and tribal knowledge into structured libraries - ensuring your team can find answers instantly and new employees can get up to speed without relying on individual experts who might not be available.
Centralized knowledge libraries organized by operational function
Searchable repository eliminating dependence on individual expertise
Structured content organization enabling instant information access
Systematic Library Structure
Organize operational knowledge into logical, searchable libraries that mirror your business structure. Each library contains articles, folders, and attachments organized by function - like Emergency Procedures or Vendor Management - making it easy for team members to find exactly what they need when they need it, without hunting through scattered documents.
Function-based library organization reflecting your operational structure
Integrated search and browse capabilities for instant information access
Comprehensive content management including articles, folders, and attachments
Rich Content Management
Create comprehensive, detailed articles that capture critical operational knowledge with full context and supporting materials. Each article includes related content suggestions, attachment capabilities, and collaborative commenting - ensuring your team has complete, actionable information rather than fragmented notes scattered across different systems.
Comprehensive article content with full operational context and detail
Related articles and cross-references for complete knowledge coverage
Collaborative features including attachments and team commenting
Who Uses ScaleWyz Knowledge?
HR and team leads use Knowledge to create comprehensive onboarding materials and training guides, ensuring new hires get up to speed quickly and consistently.
Operations teams use Knowledge to document and distribute SOPs, ensuring consistent quality and compliance across all locations and team members.
IT and support teams use Knowledge to document systems, troubleshooting guides, and technical procedures, reducing support tickets and resolution time.
Account managers and project teams use Knowledge to centralize client information, project history, and specific requirements for seamless collaboration.
"ScaleWyz Knowledge has revolutionized our onboarding process. New technicians now have instant access to all our procedures and troubleshooting guides from day one. What used to take weeks now takes days, and the consistency in how we work has improved dramatically."
Michael Rodriguez
Training Manager, TechServe Solutions
Why Knowledge Beats File Storage & Complex Wikis
| Feature | File Storage / Drives | ScaleWyz Knowledge |
|---|---|---|
| Searchability | Limited to filenames and basic metadata | Full-text search across all content |
| Organization | Folder hierarchies that get messy over time | Structured libraries with categories and tags |
| Content Creation | Requires external applications | Built-in editor for instant updates |
| Version Control | Manual versioning with filenames | Automatic version history tracking |
Works With Your Operational Flow
ScaleWyz Cadence
Link SOPs and procedures in Knowledge to recurring tasks in Cadence, ensuring team members always follow the correct process.
ScaleWyz Scorecards
Store documentation explaining metrics in Knowledge, providing context for the numbers tracked in Scorecards.
Simple, Predictable Pricing
ScaleWyz Knowledge is included in our simple, predictable "One Price for All Apps" plan. Get access to Knowledge and all other ScaleWyz applications.
See Pricing DetailsMake Essential Knowledge Accessible to Everyone
Get started with ScaleWyz Knowledge today and transform how your team accesses and shares critical information.