Legal Information

Introduction

Welcome to ScaleWyz.com ("ScaleWyz", "we", "us", or "our"). We provide a business operations platform offering lightweight, purpose-built applications for service companies with distributed teams, including ScaleWyz Account, ScaleWyz Scorecards, ScaleWyz Cadence, and ScaleWyz Knowledge (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ScaleWyz.com (the "Site") and use our Services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Site and Services includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the ScaleWyz Account or when you choose to participate in various activities related to the Site and Services, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site and Services, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Data from Services

We may collect information you input or generate when using our Services, such as:

• Operational metrics and related updates you provide in ScaleWyz Scorecards.
• Recurring operational task definitions, schedules, and statuses in ScaleWyz Cadence.
• Content, documents, SOPs, and other information you create or upload in ScaleWyz Knowledge.
• User account information, team structures, and company profiles managed via ScaleWyz Account.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or Services to:

• Create and manage your ScaleWyz Account.
• Provide and manage the Services (Scorecards, Cadence, Knowledge, etc.).
• Email you regarding your account or order.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Site and Services.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of the Site and Services.
• Monitor and analyze usage and trends to improve your experience with the Site and Services.
• Notify you of updates to the Site and Services.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site and Services.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Site and Services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Business Transfers

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

Website Analytics

We may partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users' use of the Site, determine the popularity of certain content and better understand online activity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13 (or other age as required by local law). If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us using the contact information provided below.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by logging into your account settings or contacting us using the contact information provided below.

Governing Law

This Privacy Policy shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ScaleWyz.com
info@scalewyz.com