Knowledge

Document procedures as clear, structured articles instead of scattered files.

Create SOPs with headings, bullet lists, images, and callouts for clarity.

Organize content into categories, tags, or sections so people can browse intuitively.

Find relevant procedures quickly with title, keyword, and content search.

Control who can view, edit, or manage specific procedures.

Track changes to critical documents and roll back when needed.

Attach files, screenshots, or links to supporting resources.

Give team members quick access to the procedures they use most often.

Draft, review, and publish SOPs so only approved content is visible to the team.