Field Service Quality, Guaranteed.
Give every technician the exact steps, documentation requirements, and customer context they need to deliver consistent quality at every job.
You Know How Service Calls Should Be Done.
Your Techs... Sometimes Do.
You've built your reputation on quality work. You know the right procedure for every equipment type, every safety check, every documentation step.
But you can't ride along on every call. So you...
Train
Again and again
Remind
Constantly
Check
Every invoice
Worry
About callbacks
And still—callbacks happen, safety steps get skipped, “I forgot to take photos” becomes the excuse.
The Trap
You stay small because you can't trust the work gets done your way. Or you grow and watch your 5-star reputation slip.
There's a Third Option
Clone your best tech's process. Trust the system, so you don't have to blindly trust the person. Scale without losing quality.
One Platform. Three Outcomes.
Start with consistency. Grow into performance.
Execute Consistently
Every technician follows the same procedure—the right procedure—for every equipment type. Step-by-step guidance with required photos at each stage.
→ The new hire follows the same steps as your best tech.
Measure What Matters
See which techs complete every step, who skips documentation, and where your process breaks down. Real data from real work.
→ You know what's actually happening in the field, not what people say is happening.
Improve Continuously
When callbacks happen, trace back to the root cause. Update your procedures. Verify the fix worked across all techs.
→ Your service quality gets better every month, not worse.
This Is For You If...
You have a way service calls should be done—but it lives in your head
You've tried training, but techs still miss steps or skip photos
You worry about quality when you're not riding along
Your reputation depends on how the work gets done, not just that it got done
You've outgrown paper forms but aren't ready for ServiceTitan
You want proof when a customer says "your tech never checked that"
Not for you if: You do one-off custom installations with no repeatable process.
(We're for recurring service work, not project management.)
Workflows Built for Field Services
From tune-ups to installations—ScaleWyz supports the workflows your techs run every day.
Service Call Checklist
Step-by-step procedure with required photos and readings
Equipment Installation
Verification steps with before/after documentation
Safety Walkthrough
Required safety checks before work begins
Preventive Maintenance
Scheduled tune-up procedures by equipment type
Customer Sign-Off
Digital signature and completion confirmation
Quality Verification
Post-service inspection before leaving site
The Right Balance of Power and Simplicity
Zero Learning Curve
If they can text, they can use it. No training manuals.
Context, Not Just Checklists
A checklist for "this AC unit at this address" beats a generic list every time.
Proof You Can Point To
Timestamped photos. Completed steps. Data for when someone says "you never did that."
Works With ServiceTitan
Keep your FSM software. We're the quality layer, not another system to replace.
Performance Without Surveillance
See results, not keystrokes. Trust the process, not Big Brother.
Fast to Deploy
Start with one workflow. Add more as you see results. No six-month implementation.
Your Techs Can Do Great Work.
Give Them the System to Prove It.
Start with one service workflow. See the difference in a week.
No credit card required. No long-term contracts.