The quality layer for Hospitality

Make Every Room Inspection Right. Every Time.

Give every housekeeper and inspector the exact steps to deliver consistent guest experiences—across every room, every shift, every property.

Hospitality Quality Management

You Know How Rooms Should Be Cleaned.
Your Team... Sometimes Does.

You've built your brand on guest experience. You know every detail—from pillow placement to bathroom shine—that earns 5-star reviews.

But you can't inspect every room. So you...

Train

New staff weekly

Remind

Every shift

Spot Check

Random rooms

Worry

About bad reviews

And still—guest complaints happen, details get missed, “I thought I checked that” becomes the excuse.

The Trap

You stay small because you can't maintain standards across locations. Or you expand and watch your ratings slip.

There's a Third Option

Clone your brand standards. Trust the process, so you don't have to blindly trust the person. Scale without losing quality.

One Platform. Three Outcomes.

Start with consistency. Grow into performance.

01

Execute Consistently

Every room gets the same attention. Step-by-step cleaning procedures with photo verification at key checkpoints.

Photo checkpoints QR on room doors Works offline

→ The new hire cleans to the same standard as your best housekeeper.

02

Measure What Matters

See inspection pass rates by room, by housekeeper, by shift. Know exactly where your standards slip.

Pass/fail rates Time per room Issue patterns

→ You know what's actually happening across all rooms, not what people say is happening.

03

Improve Continuously

Spot patterns in guest complaints. Update your procedures. Train specifically on what's being missed.

Issue tracking Trend analysis SOP updates

→ Your guest satisfaction scores get better every month, not worse.

This Is For You If...

You have brand standards—but they live in a binder no one reads

You've trained housekeepers, but rooms still fail inspection

You worry about quality during night shifts or at remote properties

Your reviews depend on how consistent the experience is, not just that rooms are clean

You've outgrown paper checklists but aren't ready for Opera-level complexity

You want proof when a guest says "the room wasn't cleaned"

Not for you if: You run a boutique property where the owner personally inspects every room.(We're for teams that need to scale consistency.)

Workflows Built for Hospitality

From room cleaning to quality inspections—ScaleWyz supports the workflows your team runs every day.

Room Cleaning Checklist

Standard procedure with photo verification

Quality Inspection

Supervisor verification before guest arrival

Maintenance Request

Issue documentation with photos and priority

Opening Shift Checklist

Daily lobby and common area readiness

Room Turnover

Checkout to ready-for-guest procedure

Guest Complaint Resolution

Documented response and follow-up

The Right Balance of Power and Simplicity

Zero Learning Curve

If they can use WhatsApp, they can use ScaleWyz. No training manuals.

Context, Not Just Checklists

A checklist for "Room 204 with king bed" beats a generic list every time.

Proof You Can Point To

Timestamped photos. Completed steps. Data for when a guest says "the room wasn't cleaned."

Works With Your PMS

Keep Opera or Cloudbeds. We're the quality layer, not a replacement.

Performance Without Surveillance

See results, not keystrokes. Trust the process, not Big Brother.

Fast to Deploy

Start with room cleaning. Add inspections next week. No complex setup.

Your Team Can Deliver 5-Star Experiences.
Give Them the System to Prove It.

Start with room cleaning. See the difference in a week.

No credit card required. No long-term contracts.