Home Services Operations, Simplified.

Standardize HVAC, electrical, plumbing, and maintenance workflows with mobile checklists, recurring service schedules, and customer documentation—all accessible from the field.

Home Services Operations Management

Common Home Services Challenges

Service quality varies by technician, leading to callbacks and customer dissatisfaction.

Maintenance schedules get missed, resulting in emergency calls and unhappy customers.

New technicians take months to learn procedures scattered across tribal knowledge.

Customer service records disappear when technicians leave, losing valuable history.

No proof of work completion creates disputes over what was actually done.

Dispatchers lack visibility into field operations without constant check-in calls.

How ScaleWyz Helps Home Services Teams

Standardize Service Calls

HVAC tune-ups, electrical inspections, plumbing repairs—all follow proven step-by-step procedures with photo documentation.

Mobile-First Documentation

Technicians document work completion on any phone with photos, notes, and customer signatures—no app downloads required.

Never Miss Service Schedules

Manage recurring maintenance contracts, seasonal service schedules, and follow-up appointments with automated tracking.

Centralized Service Knowledge

Equipment specs, troubleshooting guides, and service procedures accessible from any phone while technicians are on-site.

Customer Service History

Complete service records, equipment history, and customer preferences preserved across all technicians and service calls.

Key Workflows for Home Services

ScaleWyz supports the critical operational workflows that keep your service business running smoothly

HVAC Tune-Up Checklist

Complete seasonal maintenance with documented inspections.

Electrical Inspection

Safety checks and code compliance verification.

Plumbing Service Call

Repair procedures with photo before/after documentation.

Equipment Diagnostics

Troubleshooting workflows linked to repair procedures.

Seasonal Maintenance

Recurring service contracts with automated scheduling.

Customer Site History

Equipment records and service history at your fingertips.

Parts/Supply Check

Track parts used and inventory for truck stock.

Safety Verification

Gas leak checks, electrical safety, and compliance docs.

Home Services Workflow Playbook

QR code-triggered checklists work on any phone—no app download required.

See It in Action

How home services teams use ScaleWyz for consistent service quality

Home Services Checklist in Action

HVAC Service Call Workflow

Technician arrives at the customer site, opens the service checklist on their phone, and follows the step-by-step procedure for the HVAC tune-up. Each step includes what to check, photos to capture, and readings to record—creating a complete service record.

  • Step-by-step service procedures
  • Photo documentation at each step
  • Customer signature at completion

The Solution Stack

ScaleWyz apps tailored for home services operations

Checklists

HVAC maintenance, electrical inspections, plumbing service calls—all with QR codes and photo documentation.

Cadence

Seasonal service contracts, recurring maintenance schedules, and customer follow-up appointments.

Customers

Customer profiles with complete service history, equipment records, and contact preferences.

Knowledge

Equipment manuals, troubleshooting guides, and service procedures accessible from the field.

Scorecards

Service completion rates, customer satisfaction, and technician performance from actual service data.

Why Home Services Companies Choose ScaleWyz

Reduce callbacks and customer complaints with consistent service quality

Never miss maintenance schedules or service appointments

Get new technicians productive faster with documented procedures

Maintain complete customer service history across all technicians

Provide proof of work completion for every service call

Gain field operation visibility without constant check-ins

Run Better Home Services Operations.

Standardize service calls, manage recurring maintenance, and give every technician the tools to succeed.

No setup fees • No onboarding cost • Start in minutes