Hospitality Operations, Simplified.

Standardize room cleaning, inspections, maintenance routines, and quality control across your hotel operations with mobile checklists and real-time documentation.

Hospitality Operations Management

Common Hospitality Challenges

Inconsistent room cleaning standards create guest complaints and negative reviews.

Quality inspections vary by supervisor, leading to unpredictable guest experiences.

High turnover means constant retraining on property standards and procedures.

Maintenance issues get missed during turnover, creating guest service problems.

No documentation of room status makes it difficult to verify work completion.

Managers lack real-time visibility into housekeeping and maintenance operations.

How ScaleWyz Helps Hospitality Teams

Standardize Room Preparations

Consistent cleaning protocols, turndown service, and room inspections with step-by-step checklists and photo verification.

Quality Verification

Document room readiness with photos and supervisor sign-offs before guests check in, ensuring consistent quality standards.

Maintenance Coordination

Track discovered issues, work orders, and repair status with photos and completion documentation linked to specific rooms.

Training & Standards

Property-specific standards, cleaning procedures, and brand requirements accessible from any phone for all staff.

Real-Time Operations Visibility

See room status, completion rates, and quality scores in real-time from actual housekeeping and maintenance data.

Key Workflows for Hospitality

ScaleWyz supports the critical operational workflows that keep your property running smoothly

Room Cleaning Checklist

Step-by-step cleaning protocol with photo verification at each stage.

Quality Inspection

Supervisor sign-off before check-in to ensure brand standards.

Maintenance Reporting

Capture issues with photos and track repairs to completion.

Preventive Maintenance

Scheduled equipment checks and deep cleaning routines.

Room Turnover

Coordinate housekeeping and front desk for faster check-ins.

Housekeeping SOPs

Mobile-accessible training guides and cleaning procedures.

Amenity Refill Checks

Verify toiletries, linens, and minibar supplies are stocked.

Public Area Inspections

Lobby, pool, gym, and common area cleanliness checks.

Hospitality Workflow Playbook

QR code-triggered checklists work on any phone—no app download required.

See It in Action

How housekeeping teams use ScaleWyz for consistent room quality

Room Cleaning Checklist in Action

Room Cleaning Workflow

Housekeeping staff scan a QR code on the room door to start the cleaning checklist. Each step guides them through the required tasks—bed making, bathroom cleaning, amenity restocking—with photo documentation at key checkpoints.

  • QR code triggers room-specific checklist
  • Photo verification at completion
  • Automatic room status update for front desk

The Solution Stack

ScaleWyz apps tailored for hospitality operations

Checklists

Room cleaning protocols, quality inspections, turndown service—all with QR codes and photo verification.

Cadence

Deep cleaning schedules, preventive maintenance routines, and recurring operational tasks.

Issues

Track maintenance requests, repairs, and guest service issues with photos and resolution documentation.

Knowledge

Brand standards, cleaning procedures, and operational guides accessible from any device.

Scorecards

Room completion rates, quality scores, and operational performance from actual housekeeping data.

Why Hospitality Teams Choose ScaleWyz

Deliver consistent room quality across all housekeeping staff

Verify quality before guest check-in with documented inspections

Onboard new staff faster with mobile-accessible procedures

Catch and resolve maintenance issues before guests are affected

Maintain complete documentation for brand standard compliance

Gain real-time visibility into housekeeping and maintenance operations

Run Better Hospitality Operations.

Standardize room preparations, verify quality, and coordinate maintenance across your property.

No setup fees • No onboarding cost • Start in minutes